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Terms and Conditions

CONDITIONS OF CONTRACT

1. DEFINITIONS:

The Client: Being the person or persons who has requested a quotation for works/ authorised the works to proceed and will normally be the owner of the trees specified or will be the owners representative in whatever capacity with regard to said trees.

The Estimator:

Being the person who has carried out the site inspection and forwarded the quotation for works.

The Quotation:

Being the written specification and costing for works as inspected and /or discussed on site and sent to the client. Quotations are valid for one month from their date after which period the Contractor reserves the right to amend costs/submit a new quotation unless the works have been priced and agreed with a set date beyond one month.

The Works:

Being the tree work operations as detailed in the quotation.

The Contract:

Being the works in the quotation requested/accepted/agreed by the client in writing.

The Contractor:

Being T.H TREE SERVICES.

2. GENERAL:

Tree Preservation Orders/ Conservation Areas: If the trees detailed in the quotation are covered by individual or group Tree Preservation Orders or are located within a Conservation Area the Contractor can/will obtain any necessary Local Authority consents for work on behalf of the client on written acceptance of the contract.

Insurance:

The Contractor is covered by £5,000,000 Public Liability Insurance. Copies are available for inspection on request.

Additional Works:

If, during the execution of the contract additional works are requested by the client which are outside of the original quotation, then their cost can be agreed on site (and signed in confirmation by the client on the quotation sheet) or an additional quotation can be prepared which may necessitate a further site inspection(s) by the original estimator.

Emergency call out:

Set rates apply and are chargeable from time of instruction.

Cancellation:

The client has the right to cancel the contract upto 7 days after the contract has been agreed verbally, in writing, via email or text to have the proposed works done. The cancellation must be confirmed by the owner of T.H Tree Services.

After 7 days a minimum of 48 hours notice of cancellation of scheduled works is required, otherwise a minimum call out charge of £50.00 will be levied to the client.

Neighbouring Trees:

If works are to be carried out on a clients neighbours trees which necessitate access to their property then consent from the owner will be required. Any works carried out on a clients neighbours trees which do not necessitate access to their property do not need written consent but it is deemed prudent to inform them of proposed works. All the above are the sole responsibility of the client.

Parking:

Where Residents Parking or Pay and Display bays apply with regard to the contractors vehicle parking requirements then the local council parking suspension costs will be chargeable to the client.

Day/Hourly Rate:

Where applicable day/hourly rates will be quoted on a man-hour basis and will cover traveling time in addition to time on site.

Weekend/Public Holiday Rate: Works undertaken on Saturdays are subject to a 20% surcharge, works undertaken on Sundays/Bank Holidays are subject to a 30% surcharge.

Payment:

Payment is due upon the satisfactory completion of the contract within 7 days unless otherwise agreed. Cheques should be made payable to ‘T.H TREE SERVICES’ and passed to the foreman on site.

Complaints:

Any complaints/queries relating to the satisfactory completion of works must be raised with our head office within a reasonable time after works are completed, otherwise the contractor reserves the right to charge additional fees for further works/attendance/amendments.

Settlement of disputes:

The contractor will do everything possible to resolve any misunderstandings arising from contract works to the satisfaction of both parties.

VAT: if vat is applicable it will be charged at the current rate.

3. THE WORKSITE:

Site Conditions: The contract price is based on site conditions as inspected by the estimator. The contractor reserves the right to levy additional costs subject to the degree of additional obstruction or to delay, postpone or rearrange works as necessary. The works area must be accessible prior to commencement of works. The contractor does not accept any responsibility for any damage or loss incurred through the need to clear access for works. Unless due to T.H Tree Services negligence.

Services:

The contractor will if requested by the client, upon acceptance of the contract make any necessary arrangements with relevant authorities to make safe any external/ overhead power services. Any costs will be chargeable to the client.

It is the responsibility of the client to inform the contractor of any underground services installed by the client within the proposed area of works prior to commencement. The contractor will not accept liability for any damage to services not informed about and reserves the right to cancel works deemed a potential hazard. Any injury to operatives caused through contact with undisclosed services will remain the responsibility of the client.

Weather conditions:

The contractor reserves the right to delay, postpone or cancel works affected by inclement/dangerous weather conditions and to resume works as soon as conditions allow.

Wildlife and Countryside Act:

1981/2000 – Crow Act (2000) Bats: The contractor shall take all reasonable steps to ensure the safe retention of any wildlife habitats and reserves the right to delay, postpone or cancel works accordingly and to resume works as soon as practical.

Site Clearance:

The contractor shall take all reasonable steps to ensure the worksite is left clear and safe at days end and on completion of all works.

5. USE OF OUR WEBSITE’S:

T.H Tree Serivces hold intellectual property rights covered under english law on all text, photo’s, code, logo’s, content, site layout that you see on our website’s you must not copy, steal or reproduce anything unless explicite written permission from the owner of T.H Tree Services is given. The website is only for use by customers of T.H Tree Services or potential customers.

T.H Tree Services use cookies to track visitor statistics via safe tracking software.

6. EXPLANATION OF TERMS:

If the client is unsure of any particular terms we use then they must inform the contractor for an explanation, we hold no liability through any misunderstanding of the tree works we perform unless we have stated exactly what they are.

T.H Tree Services provides tree surgery, tree work, stump removal and tree care services throughout Basildon,Brentwood,Chelmsford,Southend,Essex including

Ashingdon Tree Services Althorn Tree Services Asheldham Tree Services Aveley Tree Services Bowers Gifford Tree Services Burnham on Crouch Tree Services Burnham On Sea Tree Services Bickenacre Tree Services Bradwell On Sea Tree Services Bradwell Waterside Tree Services Bulphan Tree Services Badgers Dene Tree Services Boreham Tree Services Barling Tree Services Billericay Tree Serivces Blackmore Tree Services Berner Rodding Tree Services Basildon Tree Services Benfleet Tree Services Cold Norton Tree Services Chelmer Village Tree Services Corringham Tree Services Coryton Tree Serivces Chafford Hundred Tree Services Chadwell St Mary Tree Services Canvey Island Tree Services Crayshill Tree Services Chadwell Heath Tree Services Chignall Tree Services Chignal St James Tree Services Chelmsford Tree Services Collier Row Tree Services Danbury Tree Services Deal Hall Tree Services Dengie Tree Services Doddinghurst Tree Services East Hanningfield Tree Services East Tilbury Tree Services Eastwood Tree Services Edney Common Tree Services Fobbing Tree Services Fambridge Tree Services Ford End Tree Services Fairstead Tree Services Great Wakering Tree Services Galleywood Tree Services Great Warley Tree Services Grays Tree Services Great Waltham Tree Services Good Easter Tree Services Great Leighs Tree Services Great Baddow Tree Services Heybridge Tree Services Hullbridge Tree Services Hutton Tree Services Howe Green Tree Services Heybridge Basin Tree Services Hockley Tree Services Hawkwell Tree Services Hadleigh Tree Services Hornchurch Tree Services Heath Park Tree Services Harold Wood Tree Services Hatfield Peverel Tree Services Hook End Tree Services Havering Atte Bower Tree Services Horndon On The Hill Tree Services Ingrave Tree Services Ingatestone Tree Services Kelvedon Hatch Tree Services Little Wakering Tree Services Laindon Tree Services Langdon Hills Tree Services Latchingdon Tree Services Little Baddow Tree Services Linford Tree Services Little Heath Tree Services Little Waltham Tree Services Little Malgraves Tree Services Mountnessing Tree Services Mundon Tree Services Maylandsea Tree Services Mayland Tree Services Montsale Tree Services Mawneys Tree Services Margaretting Tree Services North Fambridge Tree Services North Shoebury Tree Services Navestock Tree Services Orsett Tree Services Okendon Tree Services Purleigh Tree Services Purfleet Tree Services Pilgrims Hatch Tree Services Pleshey Tree Services Pitsea Tree Services Rayleigh Tree Services Rawreth Tree Services Rettendon Tree Services Ramsden Heath Tree Services Ramsden Bell House Tree Services Runwell Tree Services Ramsey Island Tree Services Rochford Tree Services Romford Tree Services Rush Green Tree Services Roxwell Tree Services Southend-On-Sea Tree Services Shoebury Tree Services Shoeburyness Tree Services Stony Hills Tree Services Stambridge Tree Services Shenfield Tree Services South Woodham Ferrers Tree Services South Minster Tree Services South Hanningfield Tree Services Stock Tree Services Springfield Tree Services Steeple Tree Services St Lawrence Tree Services Stanford Le Hope Tree Services South Stifford Tree Services South Okendon Tree Services Sutton Tree Services South Benfleet Tree Services South Hornchurch Tree Services Stondon Massey Tree Services Stapleford Abbots Tree Services Sandon Tree Services Thorpe Bay Tree Services Tillingham Tree Services Thurrock Tree Services Terling Tree Services Tilbury Tree Services Upminster Tree Services Vange Tree Services West Hanningfield Tree Services Westcliff-On-Sea Tree Services West Thurrock Tree Services Witham Tree Services Wickham Bishops Tree Services Willing Gale Tree Services Wennington Tree Services Woodham Ferrers Tree Services Wickford Tree Services Warley Tree Services Writtle Tree Services Paglesham Tree Services Aythorpe Roding Tree Services Abbess Roding Tree Services Black Knotley Tree Services Bannister Green Tree Services Barnston Tree Services Bacon End Tree Services Bishops Green Tree Services Beauchamp Roding Tree Services Berners Roding Tree Services Beeleigh Tree Services Brentwood Tree Services Ballards Gore Tree Services Coxtie Green Tree Services Chipping Ongar Tree Services Chipping Hill Tree Services Cooks Clark Tree Services Chignal Smealy Tree Services Cooksmill Green Tree Services Crays Hill Tree Services Cressing Tree Services Canvey Tree Services Faulkbourne Tree Services Felstead Tree Services Fyfield Tree Services Fryerning Tree Services Great Knotley Tree Services Great Canfield Tree Services Gambles Green Tree Services Gidea Park Tree Services Gallows Corner Tree Services High Roothing Tree Services Hazeleigh Tree Services Harold Hill Tree Services Highwood Tree Services Howe Street Tree Services Little Leighs Tree Services Little End Tree Services Little Dunmow Tree Services Little Canfield Tree Services Loves Green Tree Services Little Green Tree Services Leaden Roding Tree Services Little Burstead Tree Services Leigh Beck Tree Services Margaret Roding Tree Services Mashbury Tree Services Mills Green Tree Services North End Tree Services Navestock Side Tree Services Norton Mandeville Tree Services Norton Heath Tree Services Newney Green Tree Services Nine Ashes Tree Services Onslow Green Tree Services Ongar Tree Services Radley Green Tree Services Rettendon Common Tree Services Shellow Bowells Tree Services South Stree Tree Services Tye Green Tree Services Ulting Tree Services White Knotley Tree Services Willows Green Tree Services White Roding Tree Services White Roothing Tree Services Woodham Mortimer Tree Services Widford Tree Services Young End Tree Services Leigh Tree Services Leigh-on-Sea Tree Services Prittlewell Tree Services Baddow Tree Services Samuels Corner Tree Services Stone Bridge Tree Services Dawes Heath Tree Services Castle Point Tree Services Little Thurrock Tree Services Nevendon Tree Services Downham Tree Services Battlesbridge Tree Services Canewdon Tree Services Thundersley Tree Services South Church Tree Services Herongate Tree Services West Horndon Tree Services East Horndon North Benfleet Tree Services South Fambridge Tree Services Shotgate Tree Services
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